Privacy Policy

Effective Date: 2025-09-15

This Privacy Policy describes how Luxe Haus Cleaning LLC (“Luxe Haus Cleaning,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information when you access or use our Customer Relationship Management system (the “CRM”).

1. Information We Collect

  • Business and Contact Information: client names, addresses, phone numbers, email addresses, and job details.
  • Account Information: usernames, passwords, and user preferences.
  • Transactional Information: job records, scheduling, invoices, and payments processed through integrated providers.
  • Technical Information: log data, device/browser information, cookies, and analytics data.

We do not intentionally collect sensitive information such as Social Security numbers, health data, or financial account details directly.

2. How We Use Information

  • Provide, operate, and improve the CRM.
  • Manage scheduling, invoicing, and service operations.
  • Authenticate and secure user accounts.
  • Enable integrations with third-party services (e.g., QuickBooks).
  • Analyze usage trends to improve functionality.
  • Comply with legal obligations.

We do not use collected data for external marketing campaigns without consent.

3. Sharing of Information

We may share information with trusted third parties including:

  • Integration Partners: such as Intuit QuickBooks.
  • Service Providers: hosting platforms (Render), email/SMS providers, analytics tools, IT support.
  • Legal & Compliance: when required by law or to protect our rights.

We do not sell or rent personal information.

4. Cookies and Analytics

We use cookies and analytics (e.g., Google Analytics, Meta Pixel) to maintain sessions, track usage, and improve performance. You can disable cookies in your browser but some features may not work properly.

5. Data Security

We use reasonable technical and organizational measures to protect information, but no system is 100% secure.

6. Data Retention & Deletion

We retain personal data as long as needed for CRM operations and legal compliance. Users may request deletion at any time by emailing info@luxehauscleaning.com.

7. Children’s Privacy

The CRM is not intended for children under 13. We do not knowingly collect data from children. If discovered, such data will be deleted promptly.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised Effective Date. Continued use of the CRM after changes constitutes acceptance.

9. Contact Us

Luxe Haus Cleaning LLC
340 W Ross Ave, Apt 427
Tampa, FL 33602
Email: info@luxehauscleaning.com

---